Once an order is successfully placed, it cannot be cancelled. Orders are immediately processed by our preparation and delivery team.
Heartfelt wishes,Cakes, flowers, chocolates, and personalized gifts are prepared immediately after confirmation. Therefore, cancellation requests cannot be accepted.
Orders scheduled for same-day or specific time slots are processed instantly. Due to fast processing, cancellations are not permitted.
Customers must verify address, contact number, product, and delivery date before placing the order. We are not responsible for incorrect details entered.
In rare cases of product unavailability or operational issues, we may cancel the order and provide a full refund.
For urgent modifications (before dispatch), contact huglines1@gmail.com. Modifications are subject to feasibility and not guaranteed.